Privacy Policy

Last Updated: April 9, 2026

1. Introduction

Phium LLC ("Phium," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at phium.com (the "Site") and who use our web and mobile applications (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

2. Information We Collect

2.1 Information You Provide

• Contact Form Submissions: When you contact us through the Site, we collect your name, email address, and message content.
• Account Information: If you create an account within any of our applications, we may collect your name, email address, username, and any profile information you choose to provide.
• Feedback and Correspondence: Any information you provide when communicating with us, including bug reports, feature requests, and support inquiries.

2.2 Information Collected Automatically

• Usage Data: We may collect information about how you interact with our Services, including pages visited, features used, and actions taken within our applications.
• Device Information: We may collect device type, operating system, browser type, screen resolution, and general location (country/region) derived from your IP address.
• Cookies and Similar Technologies: We may use cookies, local storage, and similar technologies to maintain session state, remember preferences, and understand usage patterns. See Section 6 for more details.

2.3 Information from Third Parties

If you access our Services through a third-party platform (such as an app store), we may receive limited information from that platform in accordance with their terms and your privacy settings.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Services
• Respond to your inquiries and support requests
• Send important notices, such as updates to our terms or policies
• Analyze usage trends to improve user experience
• Detect, prevent, and address technical issues or abuse
• Comply with legal obligations

We do not sell your personal information to third parties.

4. How We Share Your Information

We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who help us operate our Services (e.g., hosting, analytics, email delivery), under contracts that require them to protect your information.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Safety and Rights: To protect the rights, property, or safety of Phium, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are retained for a reasonable period to allow us to respond and maintain records of correspondence.

6. Cookies and Tracking Technologies

Our Site and Services may use cookies and similar technologies for essential functionality (such as session management) and to understand how users interact with our Services. Most browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of some Services.

7. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us.

8. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent
• Request portability of your information

To exercise any of these rights, please contact us using the contact form on our Site. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

10. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

11. International Users

Our Services are operated from the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through the contact form on our Site.